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Norma is a partial mute because of her severe stutter. She is quite introverted and doesn't speak with fellow inmates - the only time her voice is heard aloud is singing for a Christmas play song at the end of season one and comforting Soso after Poussey's death as well as her flashback episode "Tongue-Tied" (Even then her only words are "My" and "Son of a bitch"). She uses her notepad to talk with others at Litchfield. She is quick to help others, and is happy to help in the prison kitchen. Norma's a dedicated and loyal friend to Red, even helping her to shave her legs. She has an irrational fear of the spin cycle.
Physical Appearance Edit
Norma's hair is usually in a bun or ponytail. She has big brown eyes and small lips, with buck teeth and does not wear any make-up.
Before Litchfield Edit
For a list of episodes featuring Norma's flashbacks, see here.
In 1975, Norma married a spiritual guru named Guru Mack who she met at one of his transformation workshops. Mack claimed that he could feel connected to her and understand her, even though she could not speak to him due to her insecurities regarding her severe stutter. Some time later, she was among many other women who married him on the same day and joined his polygamous cult.
Years later, it was only her left with Guru Mack, who faced federal charges for forcing women into his cult. He acknowledges that he was a fraud and a false prophet, saying that she wasted her life. After he mocked and screamed at her, she pushed him off of a cliff. After he fell to his death, she brokenly shouted, "son of a bitch" and cried. Other than the Christmas pageant in season one and after Poussey's death, when she is comforting Brook, it is the only time we hear her speak.
Arrival at Litchfield Edit
Norma begins working in the kitchen at some point after arriving at Litchfield. When Red later also arrives at Litchfield, she begins working in the kitchen as well and the two become friends ("Moscow Mule").
Norma is introduced as one of Red's most loyal friends at Litchfield and an important part of her prison family, dating back to Red's arrival in the prison. She is known as the "quiet one that works in the kitchen," but she does not have a labeled nickname. Though Norma does not speak throughout the whole season, some inmates enjoy her companionship. During the Christmas play in the season's finale, when Suzanne froze, Norma sang the lyrics instead, revealing a stutter-free and sweet, high pitched singing voice.
Norma takes Gina's side after she is burned indirectly by Red. Eventually, Red apologizes to Norma and Gina, and they accept her apology.
Norma accidentally creates a religion due to her perceived abilities. She follows in Gloria Mendoza's footsteps by offering spiritual guidance to people and using calming techniques she's learned from Guru Mack. She gains a huge following and becomes a figurehead.
Norma is seen sitting with Red and Piper, Piper mentions how it felt good to finally be sophisticated and "sit at the big girls' table". She mentions how only her and Red sit at the table, offended, Norma drums her fingers on the table to get Piper's attention.
- Red - Through flashbacks it is revealed she is one of Red's oldest friends in the prison, and the only one to stick with her (unlike Vee). When Gina is burned during Red's attempt to retake the kitchen, Norma is furious and angrily leaves Red's inner circle and doesn't rejoin it until Red apologizes to Gina. Red credits Norma as being her best friend and the only one willing to listen to her.
- Gina - They appear to be close friends. Both working in the kitchen, Norma and Gina worked closely together and are the only ones allowed to stay on after Red loses the kitchen to Gloria. However, when Gina is burnt because of Red, Norma sides with Gina and is shown to spend more time with Gina as she recovers from the burns.
- Gloria - Gloria allows Norma to work in the kitchen even after Red is kicked out. Norma and Gloria work together for a long time, Norma proving herself to be one of her more efficient workers. Norma often helps Gloria with Santeria spells. When Norma begins stealing from the kitchen to do her own Santeria spells without Gloria, Gloria grows angry, takes the stuff back and reminds her that it's not her history or her culture.
- Piper - Piper is shown to be a semi-close friend to Norma, although the two rarely speak
Followers ("Cult" Members)Edit
- Mack Romano (husband, deceased)
Memorable Quotes Edit
- — Norma
- "Son of a bitch!"
- — Norma
|Suburbs||Piper Chapman • Alex Vause • Galina Reznikov • Lorna Morello • Nicky Nichols • Tiffany Doggett • Mei Chang • Brook Soso • Angie Rice • Norma Romano • Carrie Black • Gina Murphy • Anita DeMarco • Jane Ingalls • Maureen Kukudio • Leanne Taylor • Judy King • Erica Jones • Frieda Berlin • Helen Van Maele • Kasey Sankey • Stephanie Hapakuka • Alana Dwight • Jennifer Digori • Brandy Epps • Loretta Fisher • Rhea Boyle • Shelly Ginsberg|
|Ghetto||Suzanne Warren • Tasha Jefferson • Sophia Burset • Cindy Hayes • Janae Watson • Alison Abdullah • Irma Lerman • Reema Pell|
|Spanish Harlem||Dayanara Diaz • Maria Ruiz • Blanca Flores • Marisol Gonzalez • Gloria Mendoza • Ouija Aziza • Gerrman • Ramona Contrares • Cabrera • Michelle Carreras • Maritza Ramos|