She is an understanding and caring woman who has her limits. She and Sophia are no longer romantically involved but she has been shown to still fight for her.
Physical Appearance Edit
She has arched eyebrows, brown hair, eyes and skin.
Before Michael's birth, it is evident Crystal is more comfortable about the baby than Sophia. ("Mother's Day")
When Crystal found out that her husband Sophia (formally known as Marcus) was transgender, she helped her with the transition, giving her one of her own dresses to try on when the clothes Sophia picked out aren't appropriate. She told Sophia all she wanted was for her to not undergo surgery to remove her penis, but Sophia said that she had to.
Unknown to Crystal, Sophia is funding her transition via credit card fraud. Their son Michael, who hadn't accepted Sophia's transition, eventually turned Sophia in, leading to her arrest and subsequent incarceration. ("Lesbian Request Denied")
Crystal is a loyal spouse, having stuck by Sophia through both her transition and prison sentence, giving Sophia clothes and makeup tips and later visiting her in prison. Despite her support, when Sophia doesn't get an appropriate amount of hormone pills from the prison pharmacy, she asks Crystal to smuggle them in. Crystal refuses, pointing out how much she is struggling due to Sophia's mistakes and asking, "How selfish can one person be?" She also misses men and eventually, with Sophia's blessing, begins dating her Pastor.
When Gloria Mendoza takes over kitchen duties from Red, she can no longer visit her son Benny during the same visitation times, and needs to find him a ride during another time. When she finds out Crystal lives not too far away from Gloria's Aunt Lourdes, who has custody of her sons, Gloria asks if Benny can get a ride up with Crystal and Michael. Michael and Benny become friends, and Benny is blamed when Crystal and Sophia start having problems with Michael.
Crystal is upset with some of the advice Sophia has given Michael concerning dating, namely "pick an insecure girl to practice on".
In Power Suit, Crystal finds out that Sophia is in the SHU indefinitely after Gloria asks Benny to go over to Crystal's house to tell her. Crystal proceeds to stand outside of Litchfield, where she talks to Caputo, threatening to sue and fight for Sophia. She eventually goes to Caputo's home where Linda threatens her with a gun.
- Sophia Burset (wife) - Crystal and Sophia married before Sophia came out as a transgender woman. Crystal supported her through her transition, but despite caring for Sophia, due to her only being attracted to men their relationship had never been the same since then. Although they are currently still legally married, they are not romantically involved, but still care for each other. Sometime after Sophia's incarceration, Crystal begins to date her pastor. Sophia eventually gives them her blessing.
- Unnamed Pastor (boyfriend) - Sometime during Sophia's incarceration, Crystal falls for her pastor, and eventually, with Sophia's blessing, begins dating him.
- Michael Burset (son)